Our team and expertise

Our Sales department

The interface between your needs and our technical teams. Our sales department’s mission is to guarantee your satisfaction. They oversee all operations from the quote stage right up to ensuring delivery lead-times.

A dedicated customer service team, focused on :

Our Technical / Project team

This service offers tailor-made support and provides you with a single contact who coordinates and liaises with the technical teams.

1-Dedicated Project Manager:
A single interlocutor will accompany you throughout your project (from the price request to the production ramp-up).

2-Technical experts:
Technological experts (bending, laser welding, folding, stamping, polishing …) mobilized according to your needs.

3-Design:
A support team dedicated to designing your parts, working from a set of specifications.

Our Quality department

Our Quality department drives our continuous improvement process, ensuring that each employee is responsible for the quality of our products. In addition to our quality system, we have implemented a specific organization for welding operations :

BOMBARDIER TRANSPORT
SERINOX is a historical supplier of Bombardier Transportation. They have acquired know-how on the manufacture of bars and ramps to equip our trains for more than 15 years.
Julien LA SPINA – Interiors Commodity Buyer
VALMONT
SERINOX was able to show us all its technical know-how, all its capacity to manage complex projects and to put in place the means and the men necessary to respect the product quality and the requested deadlines. This commitment has made Serinox a recognized, reliable and valued partner.
Philippe CHERVY – Purchasing Manager

Our Production department

Our company applies a Lean Manufacturing approach to offer you optimal efficiency.

Our Logistics department

In order to meet your requirements in terms of time, we offer following deliveries different logistic flows ranging from standard delivery (daily shuttles or dedicated transport) to remote platforms (Advanced Supplier Warehouse).

We have the ability to deliver parts to the unit, bundle them together, or assemble them to deliver complex functions or subassemblies.

Over
7000
parts a year transit through an advanced warehouse
Plus de
3500
parts delivered in kits

Our Purchasing department

Our purchasing department provides essential support to satisfy customer needs, obtaining the best supplier performance (Quality / Cost / Lead-times / Service).

Our strength: our purchasing range is international, enabling us to work with international suppliers to optimize costs and find the best specialists on the market.