Our team and expertise
Our Sales department
The interface between your needs and our technical teams. Our sales department’s mission is to guarantee your satisfaction. They oversee all operations from the quote stage right up to ensuring delivery lead-times.
A dedicated customer service team, focused on :
- Customer relations
- Understanding the customer’s needs
- Customer satisfaction
Our Technical / Project team
This service offers tailor-made support and provides you with a single contact who coordinates and liaises with the technical teams.
1-Dedicated Project Manager:
A single interlocutor will accompany you throughout your project (from the price request to the production ramp-up).
Technological experts (bending, laser welding, folding, stamping, polishing …) mobilized according to your needs.
A support team dedicated to designing your parts, working from a set of specifications.
Our Quality department
Our Quality department drives our continuous improvement process, ensuring that each employee is responsible for the quality of our products. In addition to our quality system, we have implemented a specific organization for welding operations :
- Because welding is a key element, our welders are qualified (QS). .
- Our welding specialist is the guarantor of the organization, quality and welding standards (QMOS DMOS).
- The welding engineer of the group intervenes on normative aspects (EN 15085 – EN 3834).
Our Production department
Our company applies a Lean Manufacturing approach to offer you optimal efficiency.
Our Logistics department
In order to meet your requirements in terms of time, we offer following deliveries different logistic flows ranging from standard delivery (daily shuttles or dedicated transport) to remote platforms (Advanced Supplier Warehouse).
We have the ability to deliver parts to the unit, bundle them together, or assemble them to deliver complex functions or subassemblies.
Our Purchasing department
Our purchasing department provides essential support to satisfy customer needs, obtaining the best supplier performance (Quality / Cost / Lead-times / Service).
Our strength: our purchasing range is international, enabling us to work with international suppliers to optimize costs and find the best specialists on the market.